Acer E5-573 Acer portal

Susan48
Susan48 Member Posts: 1 New User

After installing the acer portal on my computer and android phone, I took a few pictures on my phone.  When I checked my computer later on I saw that they were there and I viewed them. The next day I took some more pics with the phone and nothing worked.  Abdocs also worked the first time and then never again. Neither app is working now. Anyone have the same problem and do you have a solution?

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    This is an unusual issue. The software may have become corrupt; you might try uninstalling ABdocs or Acer Portal and reinstalling the app and test it again. If this doesn't resolve the issue, I suggest you call technical support for assistance with this issue.