how to remove dvd disc that slipped off tray and is now stuck inside Acer all in one. Tray opens

maggiemay
maggiemay Member Posts: 2 New User

I inserted a dvd disc and it slipped off the tray after closing it.  Now it is stuck inside the unit.

Disc tray does open with no problem.  I have an Acer PIH61M all in one.

Any help will be much appreciated.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    are you sure about the model number?

     

    i can't find any reference.

    I'm not an Acer employee.
  • maggiemay
    maggiemay Member Posts: 2 New User

    Model # is correct.  However, I managed to get disc out.  I opened tray and turned computer on it's side

    shook it a little and disc came out.  Computer is working perfect too.

     

    Thanks for your reply, much appreciated.