Hi bought an Acer laptop from Curry's PC world 18 months ago. Started to crash so took it back to sh

Alex6
Alex6 Member Posts: 3 New User

Laptop crashed after 18 months so took back to shop. They say can't repair it as hard drive has gone. Has anyone else experienced this and how much will Acer charge me to repair?

Answers

  • Kathy-1
    Kathy-1 Member Posts: 167 Die Hard WiFi Icon

    Hi Alex6,

     

    If you could provide a little more information about your computer - model number and operating system - I can move your question to a better forum for it to get more exposure.

     

    Thanks!

  • Alex6
    Alex6 Member Posts: 3 New User

    Sorry but laptop is still in Curry's and don't know model or serial number.Will come back to forum when I've   more info.

     

    Thanks for your help.

  • Alex6
    Alex6 Member Posts: 3 New User

    Hi kudos the model no.V3-572PG-570Q 

    Snid no..50100346834

    Acer aspire 8gb memory

    1 000 GB HDD 

    PC world claim that the hard drive has broken but laptop is only 16 months old.

    What can I do now? If I send it back to Acer will I have to pay and approximately how much?

    Thank you for your help.