aspire zc-606 cd/dvd missing

esanders13
esanders13 Member Posts: 2 New User
edited March 2023 in 2017 Archives

After upgrading my acer aspire zc-606 desktop to windows 10 from windows 8.1 my cd/dvd drive is now missing from my desktop and from the device manager as well. I can not get it to reinstal either. I have tried every option given by microsoft to make it reinstal but nothing has worked so far.

Answers

  • unhappy55
    unhappy55 Member Posts: 5 New User

    Hi, i had the exact same issue....if the warranty is expired you can open it up and replace the 2 orange cables with longer ones as the originals are a bit too short. i replaced mine and optical drive has been working since.

  • esanders13
    esanders13 Member Posts: 2 New User

    how do i open the pc up?

     

  • unhappy55
    unhappy55 Member Posts: 5 New User

    there are 2 screws under the 2 black rubber tabs.....i could look it for you if your close to me...i am in Brampton Ontario Canada.

  • Gats
    Gats Member Posts: 22 New User

    I have the same issue. Youre telling me to replace CABLES inside the PC for the drive to be recognized again?

  • Pan
    Pan Member Posts: 1 New User

    When I'm in a specific program and I slide the mouse, the startup page appears. I reslide the mouse back so I can resume what I was doing. Why is this happening?