Predator G3-605 / stuck on boot

dmvmc

HI there. 

 

I have recently bought an Predator G3-605. It comes with WIN 8.1 64bit 

 

I have fire up the PC and everything was working fine. But i don`t like WIN 8.1 so i have decide to upgrade to WIN 10. 

After I have upgrade everything was ok... The PC start doing some updates, so I let him do his job. After that i have reset the PC and i have find out that CLICKING on START wan`t work and same with Coranta... I start searching on the internet how to solve this problem and some one sugest to uninstall all the preinstall apps and it will work... But no lluck. So i said that I will go back to WIN 7 wich is my favorite OS... I have try to boot from a usb then from a cd, but no luck. so i have start messing in bios, finale after changing some stuf there i have manage to start installing the new windows. But the problem was that i have no partiton where to install win 7 so i have delete everything all partition and finaly manage to install my new win 7... after a day i notice a lot of errors and incompabilitis on my win 7 so i said that this is it. I will have the win 10 and stik with it. so after i upgrade again, everithing was good until first reset. 

 

Now i press Power buton i see a big ACER logo and in the left corner a mesage sayng Press DEL for bios or something like this... AND THAT IS IT..... NOTHING HAPPEN ANYMORE.....after aprox 30min i have pressed DEL and it says that LOADING SETUP.... BUT SAME STORY NOTHING more for the rest of the day....

 

First solutin to go back to factory settings is not posible, because i have delete all the partiton (((((((

I have try to unplug the HardDisk and start the pc, this time i press on DEL and i was straight in BIOS...

I have try to replace the hard but it same that the PC want reconise the new harddisk... 

So i put the old one back and torn it on but same think IT IS STUCK.... 

 

ANY SUGESTION will be much appreciate... I have a finance plan for this and i will dont like to pay 2 years for something that is not working... 

 

I`m sorry for my broken English.... Thanks all in advance

jdpotocki

Hi,

I have no solution to your problem. In fact I have a similar issue.

 

My Predator G3-605 was working fine under Windows 8.1.  As I saw on the Acer site that it was elligible/supported for a Win10 update and Microsoft was sending repeated message about the upgrade i decided to try.

Initially, for weeks any attempt would fail with an error message "update failed - we couldn't update the system reserved partition".

 

I searched the forums for an explanation and seem to have understood that on some PC the small partition reserved for booting is too small to allow the installation of Win 10.  The information I found made a distinction between PCs with an old style BIOS (called MBR for Master Boot Record) and an UEFI type BIOS which is a new industry standard.  The solution to my problem were either for (i) PCs with a old style BIOS and an MBR type partition or (ii) PCs with a UEFI and a "GPT"-type disk partition (instead of one single MBR partition there are 3 sub-partition for EFI boot/recovery/system reserve).  The odd thing is that the BIOS of the Predator does not seem to be of the UEFI type, while the disk partition is of the GPT type.  It seems that having this unusual combination is a problem for the installation of Windows 10.

 

I contacted ACER for help and the only thing they suggested was to do a complete factory re-install of my PC.  I expressed my doubts but the interlocutor was adamant that this was the solution.  I did the factory-reset (which will cost me lost a lot of re-configuration hours) and the problem was still unresolved.

 

After following a procedure which I could find under a Microsoft KB publication (https://support.microsoft.com/fr-lu/kb/3086249) I managed to get past the initial error message.  Win 10 completed the installation, including the numerous re-starts.  At the end the installation was complete and Win 10 seemed to work fine. I shut down the PC.  At the next startup attempt the PC wouldn't boot and emitted the classical "beep" of a boot process that is unsuccessful.

Again I did a factory-reset.  After installing all the Win 8 updates i tried the Win 10 installation again.  Everything went well. Win 10 ran perfectly until the first shut down and attempt to re-start.

 

The unhelpful ACER support said it was a Microsoft problem... I called Microsoft described the issue, referred to the KB article that seemed to correspond to my problem. As you will guess Microsoft told me that this is a BIOS issue i.e. I should call ACER.

 

I have taken the PC back to the retailer.  They intend to send it to ACER. There is a good chance that they will return it to me after a factory reset and the Win 8..1 OEM version pre-installed. Hopefully someone there will check my BIOS and even update it.

 

Nobody from Acer nor from the forum (despite more than 1,000 views) has sofar answered your post, so I rate my chances of resolving the issue as very slim.  Then again maybe there is somebody at Acer that cares about client support and we will get an explanation!