It's becoming a real pain buying and returning only to find out that the problem is not just with Acer monitors alone.
If you change the resolution a few times back and forth the screen will go funny but you'll notice some defined vertical lines. These are the same lines when I get the weird flickering. Can anyone else confirm if they can see this?trying changing the resolution back and forth to replicate the issue, because Acer have said there is no issue because they can’t replicate it in their labs.I think changing the resolution highlights the problem.
I decided to give it one last go and posted to social media about the issue. I got a call back 3 days later from 2nd level support. This gentleman (I won't mention his name as I don't want people asking JUST for him as there are other 2nd level folks out there) said that:1. Acer was aware of the issue2. There are multiple people who have been affected3. They aren't trying to hide the issue or run out the clock on our warranty4. Was wanting to work with me to get this resolved.5. Acer has be in contact with the panel manufacturer about this issue.6. He was not aware of the original post(s) on this issue were deleted but said he would take that up to his supervisor.He said he would get back to me next week but he believes there is a fix, but he wants to make sure he has all his information straight before looking to try and get my monitor fixed. To say I'm a little tentative about all this is an understatement. I do not like the idea of being without my monitor for any length of time, but we'll see what he has to say. This tech was pretty confident that there is a fix.I'll get back to you all once I hear something, send my monitor back and/or get it back.
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