E5-573G-389U / Unknown USB device (device descriptor request failed) driver error

binodpandey
binodpandey Member Posts: 1 New User

I have purchased E5-573G-389U few months back. Since then I am not able to connect any of my mobiles be it Motorola or Samsung to the laptop. Everytime it says 'Unknown USB device (device descriptor request failed) driver error'. 

 

I have tried a lot of options in your discussion forum but nothing worked. I am just fed up with the problem. I will request you to provide the solution to the said problem at the earliest. It was really a bitter experience buying this laptop.

 

Answers