I have an Acer Aspire 5735Z laptop and it refuses to work with anything Android.

fulcher240
fulcher240 Member Posts: 1 New User

I have an Acer Aspire 5735Z Laptop and it refuses to work with anything that has Android technology.  I have a Samsung Galaxy phone and a Kindle HD Fire and when I plug them into my laptop for file transfer my laptop will start to download the drivers and then it fails.  My PC which is like 10 years old works fine with both but my Laptop doesn't.  I've had my IT guy look at it and he said it is something to do with the USB drivers and that I will need to contact Acer to see if there is a download that I can have to upgrade my drivers so that my laptop then accepts Android items.

 

Please help as my PC is on its last legs and can't be relied on.

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    Have you downloaded the USB drivers for your devices and install them on your computer? e.g Samsung Galaxy USB driver

     

    Regards,

    Freeza

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