Today I received a new Predator XB321HK monitor, but upon hooking it up via the included DisplayPort cable to one of my two GTX 980Ti video cards, the monitor has not displayed a picture whatsoever. This has me completely stumped.
I have 2 monitors hooked up, one of which is the XB321HK, and I'm sitting here at a Windows 10 desktop on my second monitor that still works. When I go to the Nvidia display settings, the XB321HK is clearly identified. Everything seems normal...I can change resolution, refresh rate, etc. on the XB321HK and click apply as normal. However, there is absolutely no picture whatsoever on the XB321HK. The monitor light is blue, which tells me it is not in standby mode so it's receiving some kind of signal from my PC. I can even see a faint backlight on the XB321HK, but no actual picture.
Other items of interest:
- I have tried 3 different displayport cables and a HDMI cable trying to get this XB321HK to display a picture and nothing worked, so I'm sure the issue is not with cabling.
- I have tried connecting the above various display cables into all ports of my 2x GTX980Ti video cards. In all cases, my old displayport monitor works while the XB321HK does not. This tells me the issue is not with my video cards either.
- NONE of the front panel buttons on the XB321HK monitor seem to actually do anything except for the power button. I can turn the monitor on and off, but pressing the OSD button while the monitor is on does not bring up an OSD. None of the other front panel buttons produce a result on the screen either.
Any help would be appreciated....other than have just gotten a DOA monitor, this one has me completely stumped.
