Aspire ES1-512-C88M wont boot following uncommanded shutdown, windows 10

ericjamesd

I installed windows 10 and used it to clean out the bloat wear and it was working fine for several months.   A couple days ago I got a message saying I had a possible virus, so I did cc cleaner and checked my windows security and found nothing.   I was in the middile of updated the cc cleaner when my battery ran out and the computer shut down.   Now when I try to start it i get the acer logo and the spinning circle of balls, but it just goes to a black screen,  I did once get a bright blue screen.  I read something about taking the battery out and starting it on the charger but this model seems to be built so the hinges and accessory plugs hold it together at the back, access with out major disassemble seems difficult to impossible.   There is a small hole with a picture of a battery that looks like it is being unplugged and i tried sticking a pin in it and it disconnects the battery but that does not seem to help.  There is also a hole on top above the key board but I did not detect any kind of switch in that one.  I am thinking the uncommanded shut down and windows 10 are the problem tried Alt F8 and Alt F10 and the windows button.  Have any ideas?

benton582

You might need to see Acer Support if you are in warranty, the Hard Disk Drive or Operating System may have been infected and could've destroyed access to it. But this is just a guess.