AspireOne cloudbook 14 charger does not stay plugged into laptop

capemayal
capemayal Member Posts: 1 New User

I have an Aspire One Cloudbook 14 for a year.  From the 1st day the charger plug will not stay in the laptop - it keeps falling out.  I should have contacted Acer, but didn't.  Anybody know a solution?

 

Thanks.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    There may be damage to the DC in port on the system that is causing the adapter not to stay in. Can you send me a private message with your serial number, so we can look into this?