Acer jade S57 permanent hang and slow

Aleksicc
Aleksicc Member Posts: 16 New User

Hello. With this failed product constant problems: hang when working with the keyboard hang if the Google play market, when an incoming call for 5 or more seconds you have to wait for the display character to answer a call, until then just a black screen. To use simply impossible. Addressed to the official service center in Voronezh Russia, returned with the reply "defect not found", BUT AT the SAME time, THEY ROLLED back the FIRMWARE TO EARLIER, which was not even at the time of purchase. So the CONCLUSION is that in the service center all saw, but just did not want to recognize the case of warranty and just dropped the firmware. But this has not remedied the situation, after the most basic settings in the form setup Google account and a few simple applications (or rather already in the time of setup and installation) phone starts to slow down and appear said defects. Finish already last firmware for this smartphone, because the inside allow him to run fast enough, but at the level of software this phone ustaet the 2013 models, which are much weaker on the filling.

Answers

  • Aleksicc
    Aleksicc Member Posts: 16 New User

    After this service in the service center and blatant deception by the employee, does not want to have anything to do with any products of the company Acer

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi Aleksicc,

     

    I'm sorry that you're having issues with your phone. Could you send me a private message with your Serial Number and Contact Information? I'll be glad to escalate this to our support team.

     

    Cory

  • Aleksicc
    Aleksicc Member Posts: 16 New User

    The data sent. I hope for support.

  • Aleksicc
    Aleksicc Member Posts: 16 New User

    I finally got my money back for this absurd creation geniuses from Acer in model S57. Don't take their crafts, attempt fine work with this one anymore. I and all my friends have forgotten that there is such a horrible company like ACER.
    All the best of luck, maybe someday this will be to listen to customers, and while they CHAO