My alps pointing device is inoperatable.

Justin86
Justin86 Member Posts: 2 New User
in 2013 Archives

Ok so I have a Acer Aspire V3-771. My problem is the Alps pointing device is inoperatable, in my device manage the alps poing pad device is not present. I have tried to reinstall the drivers for it, and no success to making it work again. I haven't had the lap top very long. When I tried installing the drivers maybe I did it wrong even though it's a plug and play system. If somebody has a solution to my problem and can aid me in making it work again it would be much apprecieated. Thank you...

Answers

  • suniljp
    suniljp Member Posts: 166 Troubleshooter

    Check for the proper function key to turn on the touch pad

  • MartinF
    MartinF Member Posts: 51 Enthusiast WiFi Icon

    Hi

     

    Yes, try the Function Key first to enable/disable touchpad (Fn Key + F7)

     

    If this doesn't work try to recover the system back to Factory settings using the Acer eRecovery tool from within Windows. This will load all the original drivers.

     

    ***Back up any files that you need to keep!***

     

    If neither of the above works, it could be a hardware problem (faulty trackpad or the ribbon cable which connects it to the mainboard may have come loose).

     

     

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