Acer Aspire S7 death pixel line on touchscreen

kvntan
kvntan Member Posts: 1 New User

Hi

 

I have an Acer Aspire S7 touchscreen laptop, recently i have keyboard issue, the authorized Acer reseller sent the laptop to Acer and they change the motherboard and keyboard, after that i start seen a horizontal death pixel line on the monitor screen. My laptop is now over the warranty, is this a defect? What is the available option since this problem only surface after the motherboard change.

 

Thanks & regards,

Kevin

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    It is hard to say what is causing this. It could just be the system was not reassembled properly or a problem with the LCD cable. Can you send me a private message with your serial number, so I can see how we can help?