Does Acer have a trade in program?

jimsgurljimsgurl Member Posts: 1
edited December 2017 in Members Lounge

Does Acer have a trade in program?

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  • Acer-CoryAcer-Cory Administrator Posts: 1,449 Community Administrator
    Accepted Answer

    Hi jimsgurl,

     

    No, Acer does not currently have a trade in program.


    We do have a recycling option if you're looking to remove old equipment. http://www.acer.com/ac/en/US/content/recycling-pc

     

    Hope this helps,
    Cory

  • joyfulchirojoyfulchiro Member Posts: 1 New User
    It's about time Acer to start a trade-in or buy back program. I bought a Acer laptop more than 5 years ago, I used it for a little more than one year and it crashed. Staples tech tried to help me to wipe out everything and reboot, somehow the model has loop-pole that he cannot find support from Acer to reboot the unit. He had to deep clean the entire HD memory and create a boot disc. The laptop was able to work but the internet connection was constantly freeze due to hardware issue. I practically cannot use the laptop because every minute I have to reconnect to my wifi. It's a pain in the neck. 
    Its way past the warranty and its like a junk just sits there for years that I cannot even get my money back. I am losing faith with Acer products even though I am from TW, I'd like to support product from my home land. But the quality of it just drives customers away. If you have OK products, at least improves on your support service to win back your customers' loyalty. I would think twice about Acer products now. This is my second negative experience with Acer products.
    JT
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