Chromebook 720 keyboard not working. Some keys work, others don't, can't enter a password.

Sayitaintsojoe
Sayitaintsojoe Member Posts: 1 New User

Daughter's Chromebook is about a year or so old and the keyboard has stopped working properly.  Some keys work, others don't. Type the letter K and get Ki, type the letter s and get sxw, type the letter T and get nothing, and so forth. Tried the Refresh+Power thing but that failed to work. At one point thje keyboard began operating without being touched (!) which suggests a stuck button but couldn't tell which. We're wide open to suggestions.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Probably time to get serious about cleaning. Smiley Happy I've had reasonable luck with those cans of compressed air...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.