My Ultraslim Acer is gettig warm. I do not know why and I can't seem to feel that the fan is working

marshie
marshie Member Posts: 1 New User

Hi

 

My Ultrabook seems getting warm underneath. I was wondering what is the problem because i cannot seem to feel that fan working. 

 

Need some help. My ultrabook is still new. Smiley Sad

 

Thank you

Answers

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    Are you using it on a flat surface, or are you using it on your lap? If you are using it on a flat surface, call tech support and let them know that your computer is overheating. If you have it on a pillow, or your lap, or something soft, then it is not getting enough ventilation and needs to be run on a flat surface like a table. Also, does it run hot while you are playing a game? Or is it when you are just surfing the net or checking your email. There are games out there that your video card may not be able to handle and will overheat your graphics. These are questions that will be asked when you call tech support.

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