Acer Predator 15 (G9-591) Is this model's keyboard removable?

ttrance7

Hi all.  I'm new hear so go easy on me.  I have had my Acer Predator 15 (G9-591) model for around 3 months now. Early on i had a few issues with the GPU drivers i think as it would randomly go blank and give the BSOD a couple of times but after luckily just updating the systems onboard Intel GPU driver in Device Manager it seems to have fixed the problem.

 

Anyway, now the problem i'm posting about.  I stupidly was eating an orange & didnt realise there was some juice on the plate and i accidently tipped the juice and it spiit onto my keyboard, around the Enter key, numpad and a few other keys.  It wasn't a big spill but as you can imagine i was so upset and quicly tried to blotch the juice/liquid off the keyboard but some definitely went in between the keys & inside the system (not sure what is under the keyboard but it would of gone through the cracks between the keys).

 

The keyboard is still working but some of the affected keys have lost their spring a little and a couple get a little stuck when pressed and it's really upsetting.  Is this keyboard removable?  Is there a way i can gently clean underneath? Sorry for the long-winded post, i just want to be able to try and clean or do something underneath those keys so they operate and feel nearly back to normal again.  It's not really bad but bad enough.

 

Mainly the Enter key which is obviously used alot, 4,7 and Backspace are the most affected.

 

Thanks for your time, would really appreciate some help.

ttrance7

Sorry to ask again but i'm really desperate.  Can anyone please help me as to whether the individual keys can be removed & cleaned somehow or is the whole keyboard removable?  I spilt a little orange juice on some of the keys (mainly the ENTER key, UP arrow, numbers 1,4,7 on the numpad & Backspace also a little affected).

 

Thanks again, would appreciate any help if possible.

beststevie

If you enter this area you should be skilled and experienced in doing so  and you'll loose warranty for sure.

 

You should Acer aks for repair.

ttrance7

Thanks very much for your reply beststevie.  Hmmm i paid for an extra 2 years warranty also on top of the 12 month one that comes with the laptop.  There must be something i can do though, its only 4-5 keys, & if they pop off myabe i can just give them a gently wipe and let them completely dry or something?

 

Are they individual keys able to be popped out and back in?  Thanks very much for your reply, appreciate it alot.

Lyon

I think the best solution is to kindly ask Acer to clean it. I believe they could do it within the warranty, its their premium line for premium price, so why not.

ttrance7

Thanks for the reply Lyon.  I'm not sure i feel confident that Acer will clean if for me under warranty, but they certainly should.  i paid $3,000 ($AU), a premium price, plus an extra $150 for an extra 2 years warranty.  I just don't feel comfortable that they would do it.  I need the laptop also so wouldn't want to be without it for more than a few days and i'm not sure there is an Acer dealership/care center in Melbourne, Australia where i live to send it to.

 

Thanks again.