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ES1-311-C82S with Linux Mint 17.3 doesn't shut down correctly

Hi,

 

I just bought an ES1-311-C82S - version without OS - and installed Linux Mint 17.3 in Legacy mode successfully. Most things are working out of the box but there's one really annoying issue: the system doesn't shut down correctly. It seems like the shut down process works well but then the laptop doesn't turn off so I have to do that manually.

 

I checked the BIOS and the current version 1.11 seems to be up to date. Unfortunately there are very few options in the BIOS, so I think I have to enable some kind of advanced settings if possibel. (But I think it's better to open a new topic on this issue.)

 

I've already disabled the splash screen but that doesn't work either. Another solution I've found is to force ACPI - but can't do that in the BIOS with the limited settings. Smiley Sad

 

Is there anything I can do to fix this?

Best Answer

  • saltpitsaltpit Posts: 7
    Accepted Answer

    For anyone having the same problem: Upgrading the kernel to 4.4 solved the issue.

FAQ & Answers

  • philetusphiletus Posts: 4,428ACE Pathfinder

    You will probably get better help here,

    https://forums.linuxmint.com/

  • saltpitsaltpit Posts: 7Member

    Hi philetus,

     

    thanks for the hint. Unfortunately it's the same problem with Ubuntu, so I don't think it's an issue of the particular Linux distro. And because I can't access the advanced settings in the OS, I can't try the options I've found on the web. That's why I asked my question here,

     

    But I will give the Mint forums a try, too.

  • saltpitsaltpit Posts: 7Member
    Accepted Answer

    For anyone having the same problem: Upgrading the kernel to 4.4 solved the issue.

  • philetusphiletus Posts: 4,428ACE Pathfinder

    I didn't give you a link to a particular Linux distro. I gave you a link to the forum for the distro you said you installed, which I believe was better for asking a Linux Mint software question than a non-linux Acer forum.

     

  • saltpitsaltpit Posts: 7Member

    I understood that and it was the right approach as I got the right hint on a special Linux Mint forum. Thank you very much!

     

    Just wanted to explain why I asked the question here. Maybe mistakable as Englisch ist not my native language. Sorry about that.

  • philetusphiletus Posts: 4,428ACE Pathfinder

    It's no problem and you're welcome. Your english is good.

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