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No power, battery does not charge when plugged in.

nascar2428nascar2428 Posts: 2Member

I have an NV7802, original battery. Windows 10. Last night I noticed that the battery was not charging whike plugged in. I removed the battery, plugged the adapter in no power. Purchased an adapter this morning, battery charges for about 10 seconds. Battery is now dead and laptop will boot up when plugged in with the battery installed, lets me logon and then shuts off with no lights on the front panel. I think this a windows problem and I have notified them also.

Best Answer

FAQ & Answers

  • philetusphiletus Posts: 4,428ACE Pathfinder

    The laptop will not run with just the power supply? Is the new power supply new and the correct power supply?

    If it is and it works correctly, it should power the laptop.

    The fact that it won't means you have a hardware problem with the power jack or the voltage regulator on the motherboard. Does the  power jack itself wobble around?

  • nascar2428nascar2428 Posts: 2Member

    No , the power jack has a solid connection. The new power adapter did not make any difference. I left themachine plugged in over night. When I woke up, the red lcharging light was off. It just came back on as I was replying to your response. Looks like it's going to have to go to the repair shop. Thanks for your time and help.

  • philetusphiletus Posts: 4,428ACE Pathfinder
    Accepted Answer

    You're welcome.

  • ddybenddyben Posts: 2Member

     I have an Acer Chromebook 15 C.... Woke up this morning and it wouldn't take a charge socket is loose... noticed this night before charging device became  was warm....

  • philetusphiletus Posts: 4,428ACE Pathfinder

    If the charging port is loose and wobbly, the solder connections are probably broken.

  • ddybenddyben Posts: 2Member

    Thank you...

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