My Acer Aspire R11 when I turn it on , won't do anything after the Acer start up screen appears.

Tmoney
Tmoney Member Posts: 1 New User

My Acer Aspire R11 won't load up anything but the Acer logo that appears on the start up screen.

I've tried to restore system,but it wont allow me to,says must log into administrator account and seems to be theres no account available. ,I troubleshoot it ,and it says unable to fix the problem. Don't know what I should do. Can anybody help me with this please?

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    The machine should be under warrenty.

     

    That said If you do not have media, use the power button to restart your computer during the boot process three times (do not let it get to the end of the boot process) . This should bring up the Windows Recovery Environment.