Acer Iconia W3 tablet w/ Windows 8.1

beav062
beav062 Member Posts: 4 New User

When the battery gets low I plug it in to charge and when I try to turn it on in the morning, it doesn't respond. The light is blue, but nothing happens. I have to try several times before it responds and when it finally does, I get this black and white zig zag pattern before the windows screen pops up. Is this a battery issue of just the way it wakes up after charging? I've had it since January 2014.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Do you do a shutdown or hibernate when you plug it in, or is it going to sleep after not being used for a while? The wakeup process is quite different between sleep mode and the others, so it'll help to know.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • beav062
    beav062 Member Posts: 4 New User

    I don't do anything special before I plug it in, so I'm assuming it's just in sleep mode.

  • beav062
    beav062 Member Posts: 4 New User

    I don't do anything special before I plug it in, so I'm assuming it's just in sleep mode.

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    OK, for a test try disabling sleep and then go through the same process as normal. Plug it in and leave it running overnight. See if it comes up correctly in the AM, I'm going to guess it will. Next we'll do some testing of sleep mode for shorter durations, plug it in and let it go to sleep, then wake it up after only a few minutes of sleep.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • beav062
    beav062 Member Posts: 4 New User

    So far it has not replicated what I asked about. Another time that is does this is when it is plugged in and connected to a TV as well thru HDMI. When the video ends, and I start disconnecting, the tablet shuts off and won't start again until later in the day with the zigzag pattern again