ACER LIQUID Z500 TROUBLESHOOT

phogole
phogole Member Posts: 1 New User

Greetings everyone in acer community, my question is that what must I do if my phone does not turn on after it has turned off automatically, hence the battery was about 60%? The last message on the screen was that, acer home unfortunately closed, why I don't know. It have started by closing google from there acer home. It was reflecting acer home about to close then I was channeled to choose between REPORT and OK, then I decided to touch REPORT repeatedly and eventually the phone closed and even now is off and does not turn on.

Answers

  • RusydiHasanSr
    RusydiHasanSr Member Posts: 12 New User

    Try to do hardreset if it really won't turn on anymore. If it can, you can go to setting by sweeping status bar than go to app setting and go to acer home then clear cache and restore the update if you updated it before.