Z330 is missing update to allow sd card usage and use chrome as default browser

Grobi
Grobi Member Posts: 3 New User

The Z330 does not allow to use SD card for apps. That was already discussed for Z530 and a solution is pending.

The Z330 does not allow to change system browser to chrome or firefox. That was alredy discussed and a solution is pending.

This is disappointing! Is there any support planned by Acer? By when will an update be available?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I am seeing if I can get an update on this, and hope to be able to provide an answer to you soon.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I am looking into this, but my device allows you to move Apps to SD card. That is the issue you are reporting, correct? If so, can you provide the serial number of your product and the OS build version to me via Private message?

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I was able to confirm that there is not a way to change the default web browsing App on this device. The device was designed with a fixed Brower to pass Google authentication. Sorry for the inconvenience.

  • PeterHill
    PeterHill Member Posts: 8 New User

    Care to give a list all ALL ACER products with locked browsers?

     

    So I can get one that works like ALL other android phones and not another 1/2 broken one.

  • Grobi
    Grobi Member Posts: 3 New User

    Since I my last post, my Z330 received the update Acer_AV0L0_T01_RV01RB24_WW_GEN1. And the Z330 still denies to move Apps to the SD card. This is a disapointing service and and the Z330 doesn't still meet my requirements. Hardware is fine but Acer's Android customization of Lollipop 5.1.1 is frustrating.

  • Grobi
    Grobi Member Posts: 3 New User

    Just a few minutes ago, the Z330 received the Acer_AV0L0_T01_1.025.00_WW_GEN1. This is poor again :-((

    I tried to set the storage of dict.cc App to other than /storage/emulated/0/.., but not possible. If I move the dict.cc to SD card than the Z330's Android moves it to the /storage/emulated/0/... So the real SD card is still unused and the same size as before. Does Acer engineering need help?