Acer Aspire R11 (R3-131T) Touchpad no longer working

ehkay
ehkay Member Posts: 1 New User
edited March 18 in 2018 Archives

Hi,

 

Laptop model - Acer Aspire R11 (R3-131T)

 

Suddenly my touchpad no longer working.

 

I have updated the latest Synaptics and Elan drivers and after restart the touchpad still not working at all.

 

Please help.

Answers

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon

    To help you troubleshoot the issue, First thing you need to uninstall the touchpad drivers from the computer. To do these, please follow the steps given below:
    -Press ‘Windows’ key + ‘R’ key at same time from the keyboard.
    -Type in ‘Devmgmt.msc’ on the run box and hit ‘Enter’.
    -Find for ‘Mice and other pointing devices’ and right click and select ‘Properties’.
    -Click on ‘Driver’ tab and select ‘Uninstall’ tab click Ok.
    -After uninstalling touchpad drivers, restart the system once and let the system automatically install the basic drivers for touchpad.
    -Now try using it. If issue persists, please find the link given below to install Acer touchpad synaptic drivers:
    http://www.acer.com/ac/en/US/content/drivers

     

    Hope this will help you.

  • billsey
    billsey ACE Posts: 31,454 Trailblazer

    Verify that you haven't accidentally hit the enable/disable toggle key combo (Fn-F7 maybe?).

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • marcoacemc
    marcoacemc Member Posts: 1 New User
    billsey!
    Tanks!