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Acer Aspire R11 (R3-131T) Touchpad no longer working

ehkayehkay Posts: 1Member

Hi,

 

Laptop model - Acer Aspire R11 (R3-131T)

 

Suddenly my touchpad no longer working.

 

I have updated the latest Synaptics and Elan drivers and after restart the touchpad still not working at all.

 

Please help.

FAQ & Answers

  • GuruAid-CSGuruAid-CS Posts: 467Member

    To help you troubleshoot the issue, First thing you need to uninstall the touchpad drivers from the computer. To do these, please follow the steps given below:
    -Press ‘Windows’ key + ‘R’ key at same time from the keyboard.
    -Type in ‘Devmgmt.msc’ on the run box and hit ‘Enter’.
    -Find for ‘Mice and other pointing devices’ and right click and select ‘Properties’.
    -Click on ‘Driver’ tab and select ‘Uninstall’ tab click Ok.
    -After uninstalling touchpad drivers, restart the system once and let the system automatically install the basic drivers for touchpad.
    -Now try using it. If issue persists, please find the link given below to install Acer touchpad synaptic drivers:
    http://www.acer.com/ac/en/US/content/drivers

     

    Hope this will help you.

  • billseybillsey Posts: 5,693ACE Pathfinder

    Verify that you haven't accidentally hit the enable/disable toggle key combo (Fn-F7 maybe?).

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • marcoacemcmarcoacemc Posts: 1Member New User
    billsey!
    Tanks!
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