INternet not working in my Notebook due to firewall

pavan_bh
pavan_bh Member Posts: 1 New User

Hi,

In my Aceer one d270...

we are using Mcafee antivirus ...

we are unable to connect the internet and while we check the self check at that time we get the Message like "General Failure"

Send any suggestion about that error ASAP..

 

Note:we uninstall and re-installed the Eathernet drivers also...

 

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    For testing purposes, disable your windows firewall and also disable your antivirus, then test and see if you can connect to the internet. Also do a system restore to the last date your internet was working.

     

    Regards,

    Freeza

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