Wireless adapter works only in 5ghz and not in 2.4 ghz

ErjonErjon Member Posts: 2

hello
Im using Aces Aspire V5-573G in windows 10.
Im having a problem with wifi connection in 2.4ghz. When Im connected it says Limitet or No acces.
In 5ghz works good.
I tryed updating my the drivers but no results.
I even tryed to change the hardware of the wireless adapter but same problem.
Sorry for my English Smiley Tongue
Thanks

FAQ & Answers

  • philetusphiletus ACE Posts: 4,757 Pathfinder

    Have you tried rebooting the Modems/routers?

    Shut down laptop, unplug modem and router, wait 30 seconds, plug in modem/ router, start laptop.

    Install Wifi Analyzer to your phone and see how crowded the channel you're on is.

    https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en

    Go into your router and switch to a less crowded channel.

    If it works good on 5GHz and no one needs 2.4, just use 5GHz, it's less crowded.

  • ErjonErjon Member Posts: 2

    Thank you ...but Im always on the move and in my country everybody in their modem use 2.4 ghz.

    But thank you anyway.Im going to try this in my home.

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