tripped on cord and unplugged laptop. now it won't charge. can this be fixed?

krisr971
krisr971 Member Posts: 2 New User

I tripped Mon my charger plug and pulled it out of the laptop. Now it won't charge. Is this computer doomed? 

Answers

  • Phil-3
    Phil-3 Member Posts: 1,181 Seasoned Practitioner WiFi Icon

    HI krisr971,

     

    I'm sorry to hear of your problem.

     

    Please let us know which model laptop you have and we'll direct your question to the right location.

     

    Thanks!

  • krisr971
    krisr971 Member Posts: 2 New User
    Acer aspire laptop
  • Mark42
    Mark42 Member Posts: 6 New User

    First, test the AC power supply (charger) to be sure there are 19V at the end. Or try a different Aspire charger to be sure.  Otherwise, the jack has been damaged. An inexpensive part, but does require a majority of the laptop be disassembled to replace it.