Requesting help restoring the Acer Aspire 5542-1462 back to factory defaults

I am trying to restore the Acer Aspire 5542-1462 back to factory defaults, it is running windows 7 home premium. I tried several ways the first way is method (1) >> click “Start” menu and choose Programs
Click “Acer Recovery Management” and click the “Restore”. Method 1 didnt work because it says the PC will reboot into a recovery mode , which it doesnt it boots back into a regular boot mode and does not go into a recovery mode and this has happened repeatedly. Method 2>>ALT + F10 and or F8 didnt work. Can anyone give me some advice because it seems like every method I tried does not work. Thank You in advance.

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philetus

Are all the partitions on the HDD intact as delivered from Acer?

Have you deleted, resized, or are using free space on any for "other" file starage on any of them?

Did you make Recovery disks or Recovery drive when you received the laptop?

Mark42

If the HDD was ever replaced, the restore partition is history. Just reload windows from the backup dvd's. You can also download and install a fresh copy of Win7 and activate it using the COA sticker on the bottom.

wilspeak

Thank You Ace Philetus. Me and a Friend resized the partitions, and or are using free space on the disk when I made the Laptop a dual boot for Linux ubantu a couple of years ago. I didnt know that this was going to effect me now, and NO I am sorry to say I didnt make any Recovery disks or Recovery drive when you received the laptop. I now know how important it is to make a recovery CD. I called Acer and they told me that I can buy a recovery CD from Acer for $20. Do you think I should do that or is there a way to fix this on my own ? Thank You Philetus.

wilspeak

Thank You Tinker. Me and a Friend resized the partitions, when I made the Laptop a dual boot for Linux Ubuntu a couple of years ago. I called Acer and they told me that I can buy a recovery CD from Acer for $20. Do you think I should do that or is there a way to fix this on my own ? How can I download and install a fresh copy of Win7 ? Also when I download this fresh copy of windows , and install it will that allow me to perform the factory reset ?

philetus

No, installing Windows won't let you do a factory reset. Buy the Factory Recovery disks. There is no other way to recover it back to factory configuration and $20 is a really good price.