I have a acer aspire v17 that is completely dead. Blue and red lights on right.

rgem2800
rgem2800 Member Posts: 3 New User

I have an aspire vn7-791 laptop that apprears to have gone complely dead.  the only signs of life are a blue and red light on the right side on the laptop near the power cord.  Is there any trouble shooting I can do?

Answers

  • rgem2800
    rgem2800 Member Posts: 3 New User

    What does a solid red power indicator mean?  Other than the blue battery indicator light and red power indicator lights, this computer shows no signs of life.  

  • rgem2800
    rgem2800 Member Posts: 3 New User

    I fixed the problem with the help of the on-line service tech at ACER.   Apparently the red power indicator light signals an issue with the power supply.   I performed a "power reset" operatioon to fix the problem.  Unplug the laptop and locate the power reset hole on the back of the laptop.   Using a paper clip push down the reset button and hold for 10-20 seconds.  In my case both lights went out.  After plugging in the laptop, I was able to reboot the laptop; and it is working fine now.