Screen not working Acer b1-750

Lyly
Lyly Member Posts: 1 New User

I'm using acer b1-750 and a lot of part pf the screen is not working but my screen is not broken.  I really need help because I cannot touch some of the app because the screen is not working. Thank you

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Backup all your personal data first, then try to do a factory reset:

    settings/backup&reset - factory data reset

     

    if after a factory reset, your screen has issues, probably is an hardware failure and only Acer support service can fix it.

    I'm not an Acer employee.