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Chromebook screen goes dark then goes all white

betsyb733betsyb733 Posts: 1Member

When I turn on my Chromebook, the screen goes all dark and then slowly starts getting lighter until it gets way too bright. Changing the brightness doesn't do anything. The mouse isn't on the screen, not that I can see anything that I can click because some of the screen is so bright that it is white. I've tried turning it off and popping out the battery. I have no idea what is wrong with it or what to do.

 

Thank you!

FAQ & Answers

  • billseybillsey Posts: 8,251ACE Trailblazer

    That sounds suspiciously like a hardware problem. If you are in warranty contact Acer support and they'll get you fixed up.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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