my phone does'not read my sim

roseline
roseline Member Posts: 4 New User

 since last month my phone stop reading my sim card. I have thought that the problem was the sim card then i have bought another one but it still the same problem with all the sim cards i have tried inside. I woul to know i could repare it or change it, please help!!!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    which phone model do you have?

    I'm not an Acer employee.
  • roseline
    roseline Member Posts: 4 New User

    my phone is ACER Z220 LIQUID WHI

  • roseline
    roseline Member Posts: 4 New User

    Sorry i have made a mistake accepting your solution. Iam still in need of answers thank you

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Have you already tried a factory reset?
    (Backup all your personal data first)
    Settings/backup&reset - factory data reset

    If the SIM is still not recognised, probably there's an hardware issue and onlyna service center can fix it (if it's worth, reparation cost can be higher than buying a new device).
    I'm not an Acer employee.