I have a problem with my key pad which is getting vibrated . Can i replace my laptop .

mathcome
mathcome Member Posts: 2 New User

I have a problem with my key pad which is getting vibrated . Can i replace my laptop .

Just 3 days over.

i puchased in chennai,india.

At the moment i am in Jakarta.

Answers

  • benton582
    benton582 Member Posts: 213 Enthusiast WiFi Icon

    We cannot find your warranty WITHOUT your computer model. We also suggest you download drivers from the OFFICAL ACER DRIVER SITE to reinstall your mousepad. If that doesn't work, please, tell us computer model. Or take it up with Acer Support.

  • mathcome
    mathcome Member Posts: 2 New User

    Aspire E15

    E5-573-36RP

  • benton582
    benton582 Member Posts: 213 Enthusiast WiFi Icon

    Did you try replacing the drivers? Repairs can be only made through ACER SUPPORT. Also here is your warranty for your Aspire notebook: http://static.acer.com/up/Resource/Acer/Docs/US/Standard%20Warranty/PanAm-20150126/20150129/Acer_CONS_WTY_DOC_1_YR_MICI_US_CA_MX_LA_46_AD148_008_090514.pdf#_ga=1.168513380.410944077.1459830158

     

    Page 7 #14 states: 14. International Support: You must comply with all applicable export laws and regulations if You export the product from the United States or Canada. Acer does not accept for return any products purchased from a reseller. Customers outside the United States are responsible for paying all freight and brokerage charges incurred in shipping, importing/exporting and receiving replacement products and parts and for arranging and paying for the shipment of any defective part(s) back to Acer. All international customers are responsible for all customs duties, VAT, GST and other associated taxes and charges.