Where to find a motherboard for an M Series laptop?

jron

I have an Acer M5-583P-5859 laptop that no longer powers on at all. Only a year and a half old. Tried the battery reset. I'm guessing I need a new mothoerboard. Where is the best place for me to buy one?

laurent_14

Hello,

 

1. Do you see the indicator lights?
2. Have you tried by disconnecting the battery and by plugging only the AC adapter?
3. Do you use the pre-installed version of Windows?

jron

The only light that will come on is the battery charge light, and only after I hit the reset on it. As soon as I hit the power button then that one light goes out until I hit the reset again.

 

Yeah I went ahead and took the bottom off and disconnected the battery from the mobo and tried turning it on from the ac adapter but no dice

 

I'm pretty sure we upgraded it to windows 10 with the free upgrade, but otherwise is using the original license yes. 

laurent_14

In this case, you have to buy the motherboard from your Acer store. You can request them a quote by phone or by chat.

 

About Windows OEM license:

Spoiler

Microsoft OEM:

"Generally, an end user can upgrade or replace all of the hardware components on a computer—except the motherboard—and still retain the license for the original Microsoft OEM operating system software. If the motherboard is upgraded or replaced for reasons other than a defect, then a new computer has been created. Microsoft OEM operating system software cannot be transferred to the new computer, and the license of new operating system software is required. If the motherboard is replaced because it is defective, you do not need to acquire a new operating system license for the PC as long as the replacement motherboard is the same make/model or the same manufacturer's replacement/equivalent, as defined by the manufacturer's warranty.

The reason for this licensing rule primarily relates to the Microsoft Software License Terms and the support of the software covered by those terms. The Microsoft Software License Terms are a set of usage rights granted to the end user by the PC manufacturer, and relate only to rights for that software as installed on that particular PC. The system builder is required to support the software on the original PC. Understanding that end users, over time, upgrade their PCs with different components, Microsoft needed to have one base component "left standing" that would still define the original PC. Since the motherboard contains the CPU and is the "heart and soul" of the PC, when the motherboard is replaced (for reasons other than defect) a new PC is essentially created. The original system builder did not manufacture this new PC, and therefore cannot be expected to support it."