i have acer aspire e5-571g and it has bluetooth problem i cannot found any device

ahmedmohamed
ahmedmohamed Member Posts: 2 New User

cannot find any device and other devises cannot find the lap it was working well at frist with windows 8.1 and i upgraded to windows 10 and has shutdown problem and return to 8.1 blutooth works couple of days but after that it is not working and its brand new and found that disappointing bluetooth problem and shutdown problem 

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Start it and hold Fn and F-10 and see if recovery will start.

  • ahmedmohamed
    ahmedmohamed Member Posts: 2 New User

    i did that but didnnot give me any thing i tried to do recovery before but failed and give me some file are missing please insert a media