Examples: Monday, today, last week, Mar 26, 3/26/04

Acer Aspire-951822 (Battery Trouble)

I realize I'm relatively new to the community, but keep in mind I'm not an exact novice with technology. That being said, I know I didn't purchase the best Laptop, and I never purchased one before hand. Here's the situation:

 

I've read many help forums trying to solve the charging problem by simply disconnecting the battery. I found myself unable to do so. Then I found out about the battery reset button, also did not solve the problem, it was totally useless. When the laptop is off, and the charger plugged in, the LED with a light bulb behind it blinks orange twice and nothing happens until I turn it on, then turns blue. When I goto shut it down, and after it's shut down, the battery LED blinks orange at 1 second intervals. The laptop is otherwise fine-other than the fact I need to bring the charger wherever I am in order to use it, so I can rule out the adapter being the issue....I think.

 

Please help quickly-if it's unfixable I need to return it soon.

Best Answer

  • Acer-CoryAcer-Cory Posts: 1,448

    Acer Crew

    Accepted Answer

    Yup, that's it. So the battery is internal, but I'd like to go over a power reset just to make sure.

     

    It will be a bit tricky, but hit the battery pin hole reset with a paperclip or something similiar. You should feel a pretty definitive recession when you push on it. If you can, hold the power button for 10-30 seconds and then try.

     

    If that fails, I'd recommend contacting your local service team as I can't think of any other troubelshooting and I suspect that the battery has failed.

     

    Cory

FAQ & Answers

  • Acer-CoryAcer-Cory Posts: 1,448Acer Crew

    Acer Crew

    Hi GuardianHarpuia,

     

    Can you help clarify which Acer Aspire notebook you have? The '951822' is not something I recognize. It may help us giving you more precision information.

     

    With that said, it sounds like you're saying the laptop will not work without the AC Adapter plugged in? Are you not able to charge the battery at all or are you concerned that you're not able to charge it while it's powered off?

     

    Cory

  • GuardianHarpuiaGuardianHarpuia Posts: 3Member

    The model should be something more like "ES1-512-C1PW"? As for the troubles you have listed, they both apply. The Laptop will not work without the adapter, and I cannot charge the battery while it is turned off. Does this information help?

  • Acer-CoryAcer-Cory Posts: 1,448Acer Crew

    Acer Crew

    Accepted Answer

    Yup, that's it. So the battery is internal, but I'd like to go over a power reset just to make sure.

     

    It will be a bit tricky, but hit the battery pin hole reset with a paperclip or something similiar. You should feel a pretty definitive recession when you push on it. If you can, hold the power button for 10-30 seconds and then try.

     

    If that fails, I'd recommend contacting your local service team as I can't think of any other troubelshooting and I suspect that the battery has failed.

     

    Cory

  • GuardianHarpuiaGuardianHarpuia Posts: 3Member

    Alright, I'll give it a try. Thank you for your assistance.

  • Acer-CoryAcer-Cory Posts: 1,448Acer Crew

    Acer Crew

    Of course. Hopefully you don't need it, but here is the US service contact information.

     

    http://www.acer.com/ac/en/US/content/service-contact

     

    Cory

Sign In or Register to comment.

Who's Online142

egydiocoelho
egydiocoelho
Flogee
Flogee
Henry2018
Henry2018
IVAN_PC
IVAN_PC
MaClane
MaClane
mart_adz
mart_adz
MegaParsec
MegaParsec
tdg
tdg
tobbehalmstad
tobbehalmstad
UnhappyCustomer1
UnhappyCustomer1
zsomborsz
zsomborsz
+131 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Acer Store Deutschland


KOSTENLOSER VERSAND - AUSGEZEICHNETER SERVICE

IFA 2018

IFA 2018

IFA 2018

IFA 2018

New Here?

Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.