Hi,
I purchase this Acer Aspire E 15, model E5,573G-76NF, in Singapore June 2015. This laptop come with a Windows 8 and I subsequently upgrade it into Windows 10 when it launched.
This works well for a few months until 2 months ago it started showing this blue screen of 'Your PC ran into a problem and needs to restart'.
Yesterday, I faced this issue again and NO LONGER can get into the desktop screen.
Here are the situation, once startup, the screen with ACER logo came alive, after running, next screen appear is this blue screen. After it restarted, under the acer logo, a "Preparing Automatic Repair" will appear, next screen appear again to the deadly bluescreen "Your PC ran into a problem and needs to restart. We'll restart for you.".
Under the message, here are the list of issue which appear randomly on the blue screen after numerous restart:
SYSTEM_SERVICE_EXCEPTION
KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE
MEMORY_MANAGEMENT
KMODE_EXCEPTION_NOT_HANDLED
DRIVER_IRQL_NOT_LESS_OR_EQUAL (rdyboost.sys)
DRIVER_OVERRAN_STACK_BUFFER
IRQL_NOT_LESS_OR_EQUAL
Since purchase, there was no CD provided, I have prepare a USB flash drive, using MediaCreationTool.exe from Microsoft website to create installation media, enabling me to boot. However, this does not worked.
Next, I use a windows 10 CD rom to boot the laptop, same issue, it doesnt work.
Next, I try press Alt+F10 when boot, under the Acer logo, it appears "Please Wait", next blue screen again restarted. After that it will appear the Acer logo with a 'Dotted Circling' sign spining clockwise non-stop, nothing happens.
Can anyone please advise solve this issue? Thank you.
