Need help repairing broken charging port Aspire Switch 10

DNicholson

I purchased an Acer product in November 2014 from Microsoft.com. I understand that it is no longer under warranty. I thought I would start here in my quest to find out about having it repaired.
1) The product in question is:

Acer Aspire Switch 10 SW5-012 32GB Signature Edition 2 in 1 PC
Product SKU: CWF-01910

2) The damage I am to understand is within the charging port. I am told that it is the internal, male portion of the charging apparatus has been broken off and was pushed back.

This was my son's. Unfortunately, he hasn't been able tell me any details other than , "the charger got broke."

I wanted to see if you have any options or any suggestions. 

Any information will be greatly appreciated,

Thank you
DNicholson

billsey

You are in luck, sort of... That model has the power connector in a small separate board called the DC Wire Cable. It screws into the case on the inside and has a set of wires going to the motherobard. As such it should be available as a part. You might have to be an authorized service center to buy the part though. If you have a favorite technician, have them check to see if they can get it. If you prefer to tear into it yourself contact Acer support and ask if you can buy one. Worst case would be to find somewhere (eBay maybe?) you can buy a broken machine with a good power jack to cannibalize for parts.