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R3-471T sd card reader not working

Can't seem to get my SD card reader working on my R3-471T. Running Windows 10 (all updates installed) and also installed the latest card driver from the Acer website. Any ideas how to get this to work?

FAQ & Answers

  • philetusphiletus Posts: 4,428ACE Pathfinder

    If it has been open slot for a while, it could have dust in it. Blow it out and try it.

    Go to Device Manager/Universal Serial Bus Controllers and see if Card Reader is there, Has a yellow exclaimation mark.

    Double click it, choose driver/ Uninstall and checkmark delete software.

    Install this Driver

    CardReaderGenesysCard Reader Driver4.3.2.210.1 MB2014/10/08Download
  • gerhardgirkgerhardgirk Posts: 4Member New User

    Unfortunatly no luck, the device doesn't even show up - so also no yellow exclamation mark... Installed the latest as well as the provided driver, restarted multiple times but the device just seems not to be recongnized.

     

    Capture.PNG

  • philetusphiletus Posts: 4,428ACE Pathfinder

    Right click on and uninstall all the USB Hubs and composits and reboot.Windows will reinstall them.

  • gerhardgirkgerhardgirk Posts: 4Member New User

    No luck, it did reinstall all the Hubs but not the SD card reader Smiley Sad

    Any other steps I could take? Appreciate your help.

     

    Capture.PNG

  • philetusphiletus Posts: 4,428ACE Pathfinder

    One last try. See if it will let you install this chipset driver from Lenovo. Same chipset.

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