No connections available on my sw5-015

LintStalker
LintStalker Member Posts: 2 New User
in 2016 Archives

So my nephews SW5-015 won't connect to my wireless network.  I checked the wireless driver and it's the latest and greatest.  Under Network Connections, Wi-Fi is up and running, but in the system tray, the wireless icon has a red x on it and when I hover the mouse over it it comes up Not connected - No connections are available.  My other wireless devices are able to connect to my network without any problem.

 

I've tried resetting the computer several times, but it keeps coming up the same way.

 

Wi-fi is definitly on and Airplane mode is definitly off.

 

Any suggestions?

Best Answer

  • billsey
    billsey ACE Posts: 34,236 Trailblazer
    Answer ✓

    Try moving the computer right on top of the router. If it sees the wireless network when you are less than a couple of feet away it's likely the antenna cables are loose.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 34,236 Trailblazer
    Answer ✓

    Try moving the computer right on top of the router. If it sees the wireless network when you are less than a couple of feet away it's likely the antenna cables are loose.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • LintStalker
    LintStalker Member Posts: 2 New User

    Thanks for the suggestion, but it didn't help.  I'm still get the message that no connections are available.  

  • billsey
    billsey ACE Posts: 34,236 Trailblazer

    Sounds like the card is bad then, best to contact Acer support for repair.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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