Gaming issues

jeremylbrownsr
jeremylbrownsr Member Posts: 4 New User

My games lag, crash and theres one game that I played only 3 missiins on and it crashed and continues to crash when I try to restart it. That game is spiderman unlimited. For some reason it always stops at the same point when it's time to recruit a new spiderman. Is this something I can fix myself or do I need to send my tablet in?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    tablet model?

    I'm not an Acer employee.
  • jeremylbrownsr
    jeremylbrownsr Member Posts: 4 New User

    A1-860

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    honestly i would try to contact the Spiderman software house and ask them.

    I'm not an Acer employee.
  • jeremylbrownsr
    jeremylbrownsr Member Posts: 4 New User

    I have a cheaper tablet that games work fine on and almost every game I have downloaded on here I have problems with either they lag or crash or won't work

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    ok, i understand.

     

    one thing to try is a factory reset (just to narrow things)

    backup all your personal data

    settings/backup&reset - factory data reset

     

    check also if your OS is up to date, with a good data connection:

    settings/about tablet - system updates - check updates manually

     

    if it's up to date and it still crash after a factory reset, give Acer support service a call.

    I'm not an Acer employee.