k11 projector displays dots / dust particles like impressions on the projected screen

ehsraka
ehsraka Member Posts: 2 New User

IMG_20160305_094209.jpgHi 

Hi,

This is the snapshot of k11 projector. I was very happy with the performance of this projector. Recently, I noticed the dots on the projected screen . The dots / dust  particles like impressions on the projected screen, distracts the viewers and prevents to get focus on the screen.

 

Appreciate, if anybody from the forum can help me with the probable problem and the solution.

 

Br,

 

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I suggest you contact the service center in your region. From the picture you included, it appears to be an issue that will require service.

  • ehsraka
    ehsraka Member Posts: 2 New User

    I have shared the picture  with a professional who repairs the projectors and was informed that DMD needs to be replaced. 

     

    br,

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    That is a correct diagnosis. We would suggest contacting technical support in your region to inquire about repair on your projector.