XB270HU light spots i "busy" areas.

DeathscytheDK

Hi everyone.

I just bought this monitor last week. And all in all, I'm very satisfied with it.
However... Over the weekend I'v noticed a small area, where there is a the pixels are "lighter", but not all the time.

 

I tried to find a pattern and discovered, that the light area appeared after playing a few FOB's in Metal Gear Solid V.
And I also noticed that it is right where the most "busy" part of millisecond counter is located. 

 

You can see how busy here.
https://youtu.be/f5Z8jjxhBb0

Is not visible on white or black backgrounds. And if cut the power (pull out the power cord) to the monitor for 30 sec. and turn it back on. It is still there.
After 5 min - 10 min. the area fade back to normal.

 

Does anyone recognize this problem?

 

- Christian

IronFly

yes, i think it's what i said, some pixel that are slow on changing color.

 

Honestly i would contact Acer support service or your seller for an exchange or repair.

IronFly

Can be a stuck pixel, it happens that a pixel is slower or blocked on changing color.

 

you can try a pair of things:

http://www.jscreenfix.com/

or 

give a gentle pressure where it is.

DeathscytheDK

Hi IronFly

 

Thank you for your sugjestions. but it didn't solve my problem.

 

I made a new video, where I'v played for one hour:

https://youtu.be/f_buMvrNkJg

 

As you can see, the area where the milliseconds was located, is now fading from light to dark and back again.

after 10 - 15 min it fades back to normal.

 

- Christian

IronFly

yes, i think it's what i said, some pixel that are slow on changing color.

 

Honestly i would contact Acer support service or your seller for an exchange or repair.

DeathscytheDK

Way ahead of you 

Called Acer who told me to contact the store

 

but tanks for you imput.