acer aspire E1-521-0694 bios flash failure

acraens1962
acraens1962 Member Posts: 2 New User

My son tried to update the bios of his acer aspire E1-521-0694 but something went wrong. Now the laptop won't even boot but give a black screen and doesn't do anything at all.

 I tried several restarts and the LCD came on but just a black screen

It looks like a BIOS issue to me

What can be done?

Best Answer

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
    Answer ✓

    If it won't boot past a black screen, most likely the system requires repair service. We would suggest contacting technical support in your region for further assistance with this issue.


    Acer Service and Support

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
    Answer ✓

    If it won't boot past a black screen, most likely the system requires repair service. We would suggest contacting technical support in your region for further assistance with this issue.


    Acer Service and Support

  • MattmanCDN
    MattmanCDN Member Posts: 108

    Tinkerer

    If there is an error message about the size of the flash file and it is ignored the flash will most likely brick the board, as above tech support or hands on shop is required here.

  • acraens1962
    acraens1962 Member Posts: 2 New User

    I did get technical support and they did confirm that my only option was a complete re-install. So now I have a clean laptop.

     

    Thanks all for the help