Black Screen of death

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Amiinux
Amiinux Member Posts: 3 New User
edited October 2023 in 2018 Archives
Hey i have acer v5 561g
When i turn on the laptop i just have the black screen of death "The blue power indicator is lit..."
I tried to flash the BIOS but i failed " Use FN + ESC keys to initiate a recovery via USB but this doesnt work"
Any help ? Thank you Smiley Happy

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    have you tried to connect to an external monitor or TV via HDMI?

    I'm not an Acer employee.
  • Amiinux
    Amiinux Member Posts: 3 New User
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    Yes unfortunately it doesn't work
  • Amiinux
    Amiinux Member Posts: 3 New User
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    Any solutions ?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    Check private message

    I'm not an Acer employee.
  • Anakin80
    Anakin80 Member Posts: 2 New User
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    I have the same problem.
    I have change the old broken hdd with a new ssd, have change the boot order in the bios.
    At restart i have the black screen.What can I do to try to fix the problem?

    Thank you
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    contact Acer support service, no other ways.
    I'm not an Acer employee.
  • Anakin80
    Anakin80 Member Posts: 2 New User
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    IronFly said:
    contact Acer support service, no other ways.
    Thanks
  • Piyush3145
    Piyush3145 Member Posts: 1 New User
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    I have same issue any solution