Iconia Acer Tab w500

beth2
beth2 Member Posts: 1 New User

Trying to clean up my first graders' class set of tablets, from 2011!

One issue - powers up and goes to User Screen but when I click on either User name, it goes black and comes back to same screen. Tried hard reset with volume up button etc... Goes to InsydeH20 Setup Utility screen.

Any ideas?

Beth 

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    If you hold the other volume button does it yield a different result? If it still won't let you into recovery, the device may need service.