ACER V 11 Touch Pad Problem

Samadian

I have Acer V 11 series touch model laptop. When updated windows 10, the touch pad disabled. I tired to reinstall driwers but it shown IRQ problem and doesn't work anymore.

 

Anyone can help me to resolve this problem?

 

philetus

In Device Manager under Human Interface Devices, does the 12c HID Device have an exclamation mark?

 Click on Update Driver > Browse my computer for driver software > Let me pick from a list of device drivers on my computer >Intel I2C Controller and click it to install.

Samadian

Hello

Thank you for your info.

But yes it is also IC2 and changed to INTEL

But problem not really solved until changed the touch pad driver to HID COMPLIANT MOUCE under the "Mice and Other Pointing Device"

 

Now touch pad working vell.

 

Thanks a lot

 

 

IronFly

I suggest you to check BIOS updates for your model too:

http://www.acer.com/ac/en/US/content/support

Samadian

Hi again

I allready updated bios. IT is new version allready.

The problem, IC2 driver not available for INTEL

IronFly

can you post your laptop model?

V3-xxx

 

by the way HID compliant is correct.

Samadian

Model : Aspire V3 111P

Serial no: NXMP0CF001***

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

 

 

IronFly

Edit the serial number.

Samadian

Serial Number : NXMP0CF001***

SNID : ***

 

How can edit?

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

IronFly

I asked a moderator to do it.