card reader, is not found

neca84
neca84 Member Posts: 1 New User

brand new comp, windows 10

 

plug in external card reader, light comes on

 

does not show up in my pc with the other drives

 

please help urgent

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    plug it in, then check on Device manager about any yellow exclamation mark:

     

    Windows logo key + x
    click on Device manager

    if Yellow exclamation mark is present
    double click on it
    choose "Details" tab
    from dropdown menu, select HardwareIDs
    click on the first value and copy/paste it here

    I'm not an Acer employee.