my dvd-ram completely not working, want to fix it

sampath025
sampath025 Member Posts: 1 New User

hi, 

 

my dvd-ram of acer e5-573g is not working, i cant see it under my computers device manage (windows Device manager). even in bios i can't see it in atapi devices, bios didn't detect it, perviously it works fine... how can i fix this, is it completely burned out.....

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    What operating system are you running? Have you tried restoring your OS with the option to retain user data, to see if that will resolve the issue? If it does not, I suspect it could be a problem with teh DVD drive that may need repair.